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AI-powered visual customer engagement company TechSee closed a $16 million Series B funding round led by Scale Venture Partners, with participation from Planven Investments, OurCrowd, Comdata Group, and Salesforce Ventures. As part of the funding, Andy Vitus, a partner at Scale Venture Partners, will be

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Weave, a customer experience management (CXM) platform, completed a $37.5 million Series C funding round led by growth equity firm Lead Edge Capital, with participation from existing investors Bessemer Venture Partners, Catalyst Investors, Crosslink Capital, and Pelion Venture Partners. This investment will be used to

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Customer engagement software provider Freshworks secured $100 million in financing and hired former AppDynamics Vice President of Finance & Treasury Suresh Seshadri as its chief financial officer. This latest round of funding was co-led by Accel and Sequoia, with participation from CapitalG, bringing Freshworks' total

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Cerebri Values™ system creator Cerebri AI closed a $5 million Series A funding round led by M12 (formerly Microsoft Ventures), with participation from the University of Texas Horizon Fund, WorldQuant Ventures, and Leawood Venture Capital. To date, Cerebri has raised $10 million and plans to use

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Emogi, a messaging app company, raised $12.6 million in Series A funding led by a group of existing investors. Emogi’s “Emotion Engine” empowers companies to move beyond sticker packs that rely on individual consumer downloads by leveraging its direct integration within Google's Gboard, Facebook Messenger,

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Customer engagement platform Outreach raised $65 million in a Series D financing round led by Spark Capital, Sapphire Ventures, and existing investors DFJ Growth, Four Rivers Group, Mayfield, MHS Capital, Microsoft Ventures, and Trinity Ventures, bringing Outreach's total funding to $125 million. Outreach's customer engagement

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Squelch, Inc., a provider of real-time customer experience optimization for customer support and success teams, launched from stealth with $8 million in Series A funding from Shasta Ventures and Correlation Ventures. The company concurrently announced general availability of its flagship SaaS product, Squelch, which is

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Cloud-based online software company Namogoo acquired $15 million in a Series B funding round led by Hanaco Venture Capital, whose general partner, Alon Lifshitz, will join the Namogoo board. Existing investors GreatPoint Ventures, Blumberg Capital, and Inimiti Capital also participated in the round. According to

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U.S.-based Bidgely announced today that it has closed a $27 million Series C round of financing. Investment fund Georgian Partners led the oversubscribed round. Returning investors include Khosla Ventures, E.ON, and innogy. By combining the power of SaaS-based analytics with consumer-friendly web and mobile applications,

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According to a recent SEC filing, HiConversion raised $3.5 million in financing from an undisclosed investor. HiConversion is a SaaS solution for ecommerce brands seeking improvement through adaptive customer experience optimization. The company’s smart interaction engine uses predictive algorithms to help businesses increase their web page

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