AI-powered visual customer engagement company TechSee closed a $16 million Series B funding round led by Scale Venture Partners, with participation from Planven Investments, OurCrowd, Comdata Group, and Salesforce Ventures. As part of the funding, Andy Vitus, a partner at Scale Venture Partners, will be joining TechSee’s board of directors.
TechSee strives to enable consumers to receive augmented reality-based visual guidance through their smartphones from a virtual technical assistant or a human agent. The TechSee Live platform is designed to deliver an interactive visual customer experience along the customer journey—from purchase to product unboxing, usage, guidance, and support, as well as enable scalable customer operations, increased sales, and reduced cost of service.
TechSee plans to use the funds to further accelerate its global business growth.