Quriobot is a branded, intuitive customer service bot that can be used to replace static webforms for customer feedback. Businesses can create their own Quriobot using one of many pre-built templates, and then embed the bot onto their website. The product also offers analytical capabilities
Made for small to mid-sized businesses, Pidgins’ SMS Text Messaging solution makes it easy to start texting with customers, whether it’s scheduling appointments, updating customers with important information, or even conducting sales activities. Pidgins was the brainchild of founder Brandon Davis.
Wysdom.ai announced the completion of $8.5 million in financing led by ScaleUP Ventures, with participation from Brightspark and Mantella Venture Partners. Wysdom.ai (formerly CrowdCare) seeks to create “the best customer self-care experiences on the planet.” By providing advanced care and support solutions for connected devices, Wysdom
BubbleIQ is a customer communication product that integrates Zendesk with Slack to supercharge customer support. BubbleIQ helps customer support teams using Zendesk better engage coworkers and customers inside of Slack. It’s a two-way integration that allows Zendesk tickets to be created from Slack and responses
Artificial Intelligence startup Augment AI announced it has raised $5 million in Series A funding from Silicon Valley Data Capital and JAZZ Venture Partners. Augment aims to be a leader in customer experience-driven artificial intelligence (AI). Its human-in-the-loop AI empowers employees to deliver superior customer experiences
Bellgram closed $800,000 in financing from 500 Startups and SGH Capital. Bellgram is a conversation assistant with a vision to make voice conversations more intelligent and work more productive by augmenting conversation experiences with the customers before, during and after phone calls. The company collects all
Happy Returns announced it has secured $4 million in Series A financing. Upfront Ventures led the round, with participation from Chubbies, City Chic, Jaanuu, Paul Evans and Yosi Samra. Happy Returns plans to transform ecommerce by solving the No.1 pain point of online shopping: returns. The