Dialpad Closes $50 Million in Series D

Pure-cloud business communications provider Dialpad raised $50 million in a Series D funding round led by ICONIQ Capital, with participation from existing investors Andreessen Horowitz, Amasia, Scale Venture Partners, Section 32, and Work-Bench. The Series D brings Dialpad’s total funding to date to $120 million.

The latest round follows the recent release of VoiceAI, which Dialpad is currently integrating into its entire product portfolio, including Dialpad, Dialpad Call Center, and UberConference. Dialpad plans to strengthen its VoiceAI-powered standalone call center products for sales and support organizations, and leverage its real-time automatic speech recognition and natural language processing technologies to develop real-time coaching and playbooks that enable users to personalize the customer experience.

The new capital will also be used to accelerate momentum for Dialpad’s real-time AI technology and fortify its overall go-to-market strategy.