ChannelAdvisor Names Beth Segovia Vice President, Services

ChannelAdvisor Corporation, a leading provider of cloud-based ecommerce solutions that enable retailers and branded manufacturers to increase global sales, announced that it has appointed Beth Segovia as vice president of services.

In this role, Segovia will lead ChannelAdvisor’s global services team, including launch, technical support, account management, and managed services.

Segovia has two decades of experience in customer-facing roles at both Lenovo and IBM. Prior to joining ChannelAdvisor, she was the executive director, customer engagement and services business development at Lenovo, responsible for services enablement, product management, and marketing, as well as implementing both corporate and services specific customer experience programs. Before that, she spent more than ten years building out customer facing account management and operations support for Lenovo and IBM’s largest global customers.

Segovia also serves on the board of directors for Dress for Success Triangle, a local nonprofit that serves unemployed women in the Triangle, empowering them to achieve economic independence by providing a network of support, professional attire, and development tools.

“Beth’s commitment to customer success is unparalleled. She has both the depth of experience in services and customer management and the drive to lead our global services organization to enable our customers to be successful,” said David Spitz, ChannelAdvisor’s CEO.  “Beth brings both passion and intellectual curiosity to the role, and we’re excited to have her join our executive team.”

Segovia received a Bachelor of Science in Industrial Engineering from Northwestern University and a Masters of Science in Manufacturing Systems Engineering from Lehigh University.