San Diego-Based GreatCall Acquired by CTCR

Private equity firm GTCR, announced today that it has signed a definitive agreement to acquire GreatCall, Inc.

GreatCall is a provider of connected health and personal emergency response services for active aging people.  According to the announcement, the company serves more than 800,000 subscribers across the United States.  The product offering includes senior-friendly hardware combined with one-touch connectivity to trained agents who can answer questions, dispatch emergency personnel, connect to family caregivers, and provide additional concierge services.

Lawrence Fey, Managing Director at GTCR, commented, “Through their leading service and technology platforms, GreatCall delivers a differentiated customer experience to an expanding demographic.  As communication form factors and use cases continue to evolve, GreatCall is uniquely positioned to tailor these advancements to the needs of independent seniors.”

GreatCall sells the Jitterbug flip and smart phones for seniors, as well as several other devices acquired from other companies. In December of 2016, GreatCall acquired Healthsense, a provider of passive remote monitoring services for seniors. The company also acquired assets from Lively, a company that had created several senior monitoring devices.