Customer experience optimization solution Squelch, Inc., announced an additional $12 million in funding from current backers Shasta Ventures and Correlation Ventures, alongside new investor Tenaya Capital.
Today’s CX professionals are surrounded by more data than ever before. Unfortunately, much of this data is separated into silos, making it challenging and time-consuming to find and utilize. Squelch’s software is designed to cut through the “noise,” quickly delivering actionable intelligence to address customer questions or challenges. According to the company, Squelch seamlessly connects with SaaS-based applications including Salesforce, Zendesk, Slack, Box, Confluence, Jira, OneDrive, and Google Drive.
The company plans to use the additional capital to accelerate the growth of Squelch’s sales and marketing programs.