Luminoso, a natural language company that provides AI-powered customer insight, today announced the closing of a $12.6 million series A1 funding round. The round was led by SD Porter Holdings and Raptor Holdco. Luminoso plans to use the capital to accelerate its rapidly increasing customer demand and expand its team.
Luminoso’s artificial intelligence and natural language technologies help marketing and customer experience executives make more informed business decisions by understanding the voice of the customer as communicated in natural language. The company’s solution can expedite conversational retail search by allowing consumers to use conversational language to find what they’re shopping for more rapidly from a large number of product options.