Created by the team behind Sumo.com, the provider of a suite of free tools to grow website traffic, Live Chat by Sumo.com allows users to instantly communicate with customers, prospects, and visitors. The tool features an extensive dashboard where users can see their average response time, average messages per chat, average chat duration, busiest chat times, and other analytics. If users receive any messages while they are unavailable for chat, the senders can leave their email address to be contacted later.
Live Chat by Sumo.com was built by Noah Kagan, Alexander Jo Smith, and Chad Boyda.