Aspect Software, a leading provider of fully integrated consumer engagement, workforce optimization, and self-service solutions, named Tom Davies to senior vice president cloud operations.
Davies comes to Aspect with nearly 20 years of experience conceptualizing, architecting, and deploying cloud-based solutions. Most recently, he served as senior director, chief technology officer at Citrix Systems, where he was charged with driving growth through the provision of product development and strategic go-to-market assistance. Prior to that, Davies grew Dell Services’ cloud capabilities as the chief architect for its Cloud Center of Excellence.
“As Aspect continues to create cloud migration paths across our solution portfolio, Tom’s focus on strategy and execution will be key to delivering exceptional business returns for our customers,” said Bob Segert, executive chairman of Aspect Software. “From our flagship cloud portfolio Aspect Via™, to our dynamic self-service platform CXP, our cloud transformation has dramatically changed the trajectory of our business. Tom’s depth of cloud technology experience paired with his notable track record of delivering world-class operational excellence, will play a critical role in the continued success of the company.”