Customer experience solutions company McorpCX, Inc. (TSXV: MCX, OTCQB: MCCX) announced the appointment of Nii A. Quaye and Matthew Kruchko to its board of directors.
Quaye is an executive with almost two decades working in customer experience delivery, relationship management, process improvement and quality, and strategic planning. He is the former SVP and global head of service quality for the third largest bank in the UAE, and he was a VP and group head for ECOBANK, the largest Pan-African bank.
Kruchko is a strategy, brand and marketing executive with decades of experience advising executives on how to drive business growth for global brands such as Qualcomm, Warner Bros., Hewlett Packard, and others. He also has significant experience in SaaS software marketing and demand creation, as well as corporate and marketing strategy and executive leadership.
“We believe Mr. Quaye and Mr. Kruchko are an excellent complement to our existing executive and management skill set, bringing demonstrated and relevant industry experience and strategic acumen to our board of directors,” commented McorpCX CEO Michael Hinshaw.
“We believe their combined experience will further support our strategy to deliver value to our stakeholders through good governance and continued growth.”