Artificial Intelligence startup Augment AI announced it has raised $5 million in Series A funding from Silicon Valley Data Capital and JAZZ Venture Partners.
Augment aims to be a leader in customer experience-driven artificial intelligence (AI). Its human-in-the-loop AI empowers employees to deliver superior customer experiences by surfacing the best information and answers across the enterprise in real time. Augmented agents deliver improved brand experience through messaging and live chat applications preferred by consumers, with the goal of converting more of these interactions into customer delight and revenue.